Monday, August 4, 2008

AnHosting Overview

AnHosting provides new customers with hosting plans consistent with their competitors. New hosting plan offers will increase or decrease as the market dictates with hosting prices continuing to hit rock bottom super-affordable rates. What you will notice with AnHosting however, is that they have been in the hosting game for over seven years with a developed support system to take care of their customers and any technical issues that may arise.

AnHosting was purchased by midPhase in 2005 and is now under their corporate umbrella, lending even more credibility to the AnHosting brand.

AnHosting is reportedly the largest host of independent blogs, hosting tens of thousands blogs, and growing. They have won, list and display twenty current customer service and support awards spanning the hosting industry.
Features

All of the AnHosting accounts come with the Cpanel management system for easy web site control and maintenance. Using the Cpanel software you can easily install popular applications or create and edit new email or FTP accounts with just a few clicks. AnHosting has a Demo version of their Cpanel software that you can access through their website and see just how simple creating new sites, and maintaining an existing web site really is.

As with many of the hosting providers in our list, AnHosting does provide a money back guarantee with a promise of an uptime of 99.9%.

You have the freedom to create unlimited MySQL databases and use of the powerful PHP5 scripting engine. You can host multiple domains and sub domains, which are all handled through the Cpanel software. If you are as much of a control freak as we are, then you will also enjoy the very simple backup software that comes with each account for convenient and mega fast archiving of all your files.

AnHosting is also making available to you an Affiliate Program that gives you the opportunity to create a little side money by simply suggesting their hosting service. Earn between $85 and $100 per referral and become a web hosting tycoon, or simply make your own hosting account virtually free.
Customer Support

There are several ways to communicate with AnHosting customer support. The most common method of communication is through the help desk or email for technical assistance. You can also call them using their main phone number, although you will get quicker assistance through the 24/7 monitored help desk ticketing system.

When making your decision to purchase a hosting plan, you will have an additional option for communicating and getting more questions answered using their Live Sales Chat feature. You can also call or email them - however the online chat feature gets you near-instant results.

The Live Chat feature does have the option to select Support as a department you wish to connect with, however they only have minimal support capabilities via this tool. Moderate to advanced technical difficulties should be handled through the ticketing system which will keep an archive of any ongoing problems, and a record of any existing issues while they are being fixed.

Friday, August 1, 2008

MidPhase Overview

How do you tell some hosts apart from each other? When it comes to MidPhase, its all defined by their Guarantee! Since they first started, midPhase has been creating the ideal hosting experience and hosting platforms with a single common goal, to maintain a reliable web site hosting service.

Going beyond the hosting promises and looking at historical data, midPhase not only offers a 99.9% uptime, but they deliver on that promise.

MidPhase is a large web hosting service provider staffing more than 75 employees and servicing over 120,000 customers, each on a custom level of service. MidPhase is located out of Chicago, and thriving in the heart of the cyber community.

When midPhase designed their products, they did so with the average small business in mind. What do small businesses want in a web hosting account you may ask? To begin with, to be able to build a website and set up email without paying a designer to do it for them. Many small businesses need a helping hand to guide them, and midPhase is well-equipped to take them by the hand and march along side them to the finish line.

Features

MidPhase delivers on so many levels. To begin with, they deliver on their promise to provide top shelf customer support with a highly trained technical and customer support staff 24 hours a day, seven days a week. You can contact these real live people by phone or email and get your questions answered, and any hosting problems solved.

MidPhase can't NOT offer the 99.9% uptime guarantee, since their infrastructure and network have always delivered on the promise of these high standards. All of this is proof positive displayed in real-time on their status blog where network issues or maintenance is recorded for examination and reference.

One step further than promising your success is the promise to return your money if you are not satisfied. How can anyone argue with that? Some hosts just are not compatible with some web site owners. If you are web site owner or developer who enjoys downtime and server issues, then you may want to continue looking for a different host than midPhase - the midPhase money back guarantee is never evoked by any of their thousands of customers.

Go beyond regular shared hosting and step into a more controlled environment with Virtual and Dedicated hosting plans. These plans come with the same money back guarantee and uptime, with a reliable method for your small business web site to take better advantage of the midPhase high-speed network and state of the art servers.